At okxnexus.com ("we," "us," or "our"), we value the privacy of our users ("you" or "your") and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose information when you use our trading platform and related services (collectively, the "Services").
Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
1.1 Personal Information:
We may collect certain personal information that can be used to identify you when you create an account or use our Services. This may include your name, email address, phone number, government-issued identification documents, and other necessary details to comply with regulatory requirements.
1.2 Financial Information:
To facilitate transactions and provide you with our Services, we may collect financial information, such as your bank account details, credit card information, or cryptocurrency wallet addresses. We use industry-standard security measures to protect this sensitive information.
1.3 Usage and Technical Information:
When you access or use our Services, we may collect information about your interactions, including your IP address, device information, browser type, and operating system. We may also collect data on your usage patterns, including pages visited, actions taken, and the duration of your sessions.
1.4 Cookies and Similar Technologies:
We may use cookies and similar technologies to enhance your experience and collect information about your usage. Cookies are small text files that are stored on your device to track your preferences and activities. You can modify your browser settings to refuse cookies or alert you when they are being used.
2.1 Providing and Improving Services:
We use the collected information to provide and improve our Services, customize your user experience, process transactions, and deliver customer support. We may also analyze usage data to enhance the performance, security, and reliability of our platform.
2.2 Compliance and Legal Obligations:
We may use your information to comply with applicable laws, regulations, and legal processes. This includes verifying your identity, preventing fraud, enforcing our terms of service, and cooperating with law enforcement or regulatory authorities when required.
2.3 Communication and Marketing:
With your consent, we may send you promotional and marketing communications about our Services or those of our partners. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.
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3.1 Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our Services, such as payment processors, customer support providers, and analytics platforms. These providers are bound by confidentiality obligations and are only permitted to use your information for the specific purposes outlined in this Privacy Policy.
3.2 Legal Requirements:
We may disclose your information if required by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, prevent illegal activities, or respond to a legal request.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
We employ industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.